FAQ

Frequently Asked Questions

About Wanessa Moura

What is Wanessa Moura?

Wanessa Moura is a luxury fashion and beauty brand created with a focus on elegance, femininity, and intentional design. The brand brings together swimwear, scarves, accessories, Fresh Goddess signature fragrance, skincare, makeup, and selected beauty products.

What is the philosophy of the brand?

The philosophy of Wanessa Moura is based on refined beauty, subtle sensuality, and timeless elegance. Each creation is designed to enhance the woman who wears it, without excess or exaggeration.

Products

What products does Wanessa Moura offer?

Wanessa Moura offers luxury swimwear, bikinis, scarves, accessories, the Fresh Goddess signature fragrance, skincare, makeup, and beauty products.

What is Fresh Goddess?

Fresh Goddess is the signature fragrance of Wanessa Moura. It represents freshness, femininity, confidence, and effortless elegance. The Fresh Goddess line also inspires the beauty collection, including skincare and makeup.

Are the swimwear pieces limited?

Yes. Wanessa Moura works with limited collections and selected pieces. The brand values exclusivity, quality, and intentional design.

Are the scarves part of the fashion line?

Yes. The scarves are part of the accessories line and are designed to complement the swimwear and the overall universe of the brand.

Orders and Shipping

Where can I purchase Wanessa Moura products?

Wanessa Moura products are available through the official website: wanessamoura.com.

Do you ship internationally?

Yes. Wanessa Moura offers worldwide shipping to eligible destinations. Available shipping methods and rates are calculated according to the delivery destination and are displayed during checkout.

International duties, import taxes, VAT, customs fees, brokerage charges, and local taxes are not included in the product price or shipping cost and may be collected from the recipient by the carrier or local customs authority.

How can I contact customer service?

You can contact us by email at contact@wanessamoura.com.

Returns and Exchanges

Can I return or exchange a product?

Return and exchange conditions may vary depending on the product category and the condition of the item. For assistance, please contact us at contact@wanessamoura.com with your order information.

Beauty and Fragrance

Are beauty products part of the same brand?

Yes. The beauty products are part of the Wanessa Moura universe and continue the Fresh Goddess concept through skincare, makeup, and fragrance.

Brand Contact

How can I contact Wanessa Moura for partnerships, press, or retail inquiries?

For partnerships, press, retail, or selected business inquiries, please contact us at contact@wanessamoura.com.